Change, Changing, Changed

Change, a six letter word, which means to create a difference or be the difference or both.

So the changing process…

Is it easy? Not at all.

Any choices? Not actually.

Change is constant. Well, it is. So you change, adapt or else the option is you become a dinosaur—extinct. Survival of the fittest. Darwin’s Evolutionary Theory. Natural Selection.

Change is always challenging. It means transforming, revolutionizing in some cases. A massive behavioural shift. Overcoming fear in many cases; a fear of being trapped in a vicious cycle.

How aggravating can ‘Change’ be?

Scenario A: Every time the Windows software or an ERP (Enterprise Resource Planning – a business process management software) upgrades, there is an expression of annoyance on most of our faces and a silent question – “Why again?” Answer: It is the need of the hour. A want may be.

Scenario B: Every time we switch our mobile phones, the excitement of new phone is diluted with the anxiety of learning and getting used to the new applications. But still you are smiling. Why? Answer: It is a desire fulfilled.

Changing…we generally don’t like it. Yet, we do it. Why?

Either we do not have a choice or we actually want to adapt, or may be survive.

So how do we do it while smiling and not sulking?

By converting a ‘want’ into a ‘desire’.

How?

Simple. Apply Design Thinking.

Now, what is Design Thinking? A new management terminology for something that existed almost always. It simply means be creative, be innovative. Think out of the box. If need be, think beyond the box. Or maybe just forget the box that limits your thinking. Just think!

Remember the arts class in our school days? The art teacher drew a Mickey Mouse on the black board and every student was to replicate that Mickey Mouse. However, every art book had a unique Mickey Mouse sketched—somewhere the tail was long, some places it was missing; some had large ears, some had tiny; and then the eyes! Every student had his/her version of Mickey Mouse.

Now, if say, in corporate terms, Mickey Mouse was the company’s vision drawn on the board by the art teacher (the manager here), then every student (means an employee) had a creative strategy to achieve that Mickey Mouse, that Vision. Some may look or sound good. Some may not. But if the class had 30 students, then there were 30 Design Thinking solutions right there on the art paper in the classroom (board room here).

Another analogy is a craft class. The craft teacher gives an A4 paper to 30 students and says, “Do anything, but the paper in the end of one hour should look anything but rectangle.” Again every student applies his/her mind. A result could be anything from a crushed paper ball to a beautiful paper sculpture.

We all have been there. We all have done it. We all know it. Design Thinking to me is nothing but letting my mind think without any blinders on. It is the application of art to the scientific thinking process—generating a thought that can give a solution to create want, then convert it into a desire, and thereon, to bring about a behavioural shift without forcing or emphasizing on the word CHANGE.

With creative thinking any unhappy scenario can be converted into a happy one.

Let’s apply this to Scenario A. What if the person is informed that the new Windows version or upgraded ERP has more pros than the visible cons? Often a person is upset not because of the change, but because it wasn’t informed. Here, communication plays a significant role. Timely and effective communication can make an individual aware that upgraded software equals to increased productivity, and thus, enhanced growth, both organizational and individual growth. Make this sound like the desired new phone and there you go…all happy, all smiles!

Some wise person once told me, “Asma, if there are two glasses, one full to the rim and one an inch or two less than the rim, then in such a scenario, which glass would you pour water in and why?”

I would pour water in the second glass as there is space to add the additional quantity. And, if I try pouring water in the first glass, then there will be an overflow and waste of water.

That is exactly similar with our minds. When we learn and learn, then we become glass-full with no space to add any new information. Hence, no inclination to adapt, and thus, we feel we do not have to change. However, when we put in efforts to constantly learn and unlearn, then there is space to add new information, new ideas, and may be, bring about new changes—create difference or be the difference.

Changed?

Hmmm, it is a process. It is ongoing in my case. Because to me, creating difference makes sense. Being a dinosaur doesn’t. I read ‘Dinosaur’ as ‘Die-No-Saw’, meaning I just exist without any contribution to the society, not a good feeling. How about you?

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…Ashu Bolar
ashubolar@gmail.com

A Good Job Fit or A Good Organization Fit?

What will be your choice?

Hmmm…interesting question…was one of the questions in Organizational Behaviour (OB-I Paper), IIMI first semester exam.

There is no book or any article which answers this question. I doubt if any professor can.

The answer keeps changing from person to person, and from time to time.

When it is your first job, well – you need a job, in short you are desperate, so only job matters, fit is never a concern. But post five-year work experience, you may not think the same. You would then desire a good job and a good organization. Now this is again a hypothetical situation, which can only be assumed.

An organization may be small, but a good leader makes a lot of difference. With a clear vision and mission, and employee friendly policies, what a leader thinks is percolated throughout the hierarchy. There will always be a weakling in a team, an overtly ambitious worker, an extremely competitive employee, a gossip monger, a procrastinator – but to ensure all work together and share equal responsibilities, is a leader’s job. Being leader is not enough, one has to be a mentor and a learner. There are times when you as a team lead may be wrong, and that’s when you should have the patience to listen what your team has to say. Their opinions may turn you into a better employee, a better person.

In my opinion a ship sails safely only when it has a good captain, an orchestra is melodious when they have an expert music director, a surgery is a success when the lead surgeon guides the entire team in saving a life.

What is the point of working in a reputed so called largest firm, which makes you wake up with foul mood and end your day cursing your boss?

Any corporate success is indeed a team effort. But the Manager/Boss/Team Lead plays a crucial role. He/she can break it or make it. The attitude, the knowledge, the experience…all counts in making you, modifying you into a good ‘MANager.’

Work, to those who are skilled, is never a difficulty. But people are and can be very difficult, and you cannot work alone in a team. A team lead is that glue which binds each team member and guides them as a whole towards the vision. And this attitude is what can make a job good fit, and such team leads and cooperating team members make an organization, an excellent fit.

I do not know if you have come across a leader and a mentor, but I was lucky that I did meet some seniors, who taught me, and when required, guided me to ensure that I traverse the rough sails smoothly.

Yes, I did have my share of ‘Monstenagers’ as well. But that too was a learning experience. Nature introduces such characters in your life so that you master the art of patience and letting go what is of least significance. Remember, for a monstenager, the current job is his/her world. But for a talented person, there is a world full of opportunities. And, I love exploring! 🙂

Learn till you can, tolerate till you can, do not compromise on your self-worth, self-respect and dignity. Be prepared to move on; there is always something big and something better waiting! When you can fly, then why walk?

So yes, A Good Job Fit or A Good Organization Fit?

What is your choice?

Be wise, make an efficient choice; you know what suits you the best.

Be prepared to fly, as high as possible; just try to be in flock as far as possible.

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…Ashu Bolar